The Terms and Conditions:
These terms and conditions are solely subjected to the company's will to change them or amend them without prior notice. They are completely at company's disposal and the company reserves the supreme rights to amend them at any time without prior notice and the customer will have no objection to it. The company reserves the right to modify them slightly or transform them absolutely without earlier notice. The user must agree to our terms and conditions and condition if they want to use our services. It is hereby suggested that every user must read all the terms and conditions without proceeding further.
Following are the terms and conditions:

  • United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • Visa and Master Card and AED Currency will be accepted for payment
  • We will not trade with or provide any services to OFAC and sanctioned countries
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
  • Cardholder must retain a copy of transaction recordsand Merchant policies and rules
  • User is responsible for maintaining the confidentiality of his account

Pros and Cons of our Services:
Through our website, we act as a facilitating agent between you and our hotels which we have been affiliated with. We act as their distribution partners and trustworthy affiliates to provide you and them with a comfrotable, reliable and trustworthy platform for the rendering and attaining of services. We facilitate these hotels in rendering their services and we facilitate you in attaining and availing their services with ease and comfort within the reach of your finger tips.
Most of our servies include the advertisement of the sales and services on behalf of the well known hotels and the visitors can make all types of reservations and booking offered by these hotels.
We make sure that our visitors get the best services and we also ensure that their comfort and trust is always set as the priority goal by all our affiliates.
Whenever you book your accomodation through us, we act solely as comforting and facilitating individual between you and the hotels. We receive your information on behalf of those hotels and send them the required information only after getting a confirmation from you side. Your privacy and ease is always our priority. Moreover, your information is absolutely safe and secure with us.

Secret and Confidential:
At AL Massa, the secracy and the privacy of all our respected and regarded customers is the first and foremost priority for us. We know that their information provision is a huge symbol of their trust and we never want this trust to be shaken or shattered. So we try our best to keep all this information that the customers share with us safe and secret. As we act a facilitating agent between the customers and our hotel affiliates, we try our best to disclose only the information that is agreed upon by the customer to share with the hotels and we do inform the customers before sharing any information with the hotels. Other than that, we never disclose or share the customer's information with any one no matter what happens. So all the customers must be absolutely satisfied that their information is in safe hands.

Safe and Secure:
The website offers you a safe and secure way to book your accomodation and your security and safety is always a priority and precendece for us. Our main concern is that your information may never go into the wrong hands. That's why we only share your information with the hotels after getting a confirmation from you.

The hotels and accomodations are just our affiliates. Their services are advertised by us but in no way, you should consider it a recommendation from our side. We ensure the highest quality of standards of services by these hotels as mentioned by them but still you should never take the advertisement of services by us as a recommendation from us. The hotels and you are responsible for all else.

The rates and services displayed on our website are not extremely hard and fast and they are subjected to the fluctuation and change with the changing market trends.
Your comfort has been and will always be a priority for us. We make sure that you get all the services as mentioned on the website and we also ensure through some reliable resources that the services promised by the hotels are rendered by the hotels.
Gaurantee of Best Prices:
It is a gaurantee that you get the best competitive rates for your budget on our website. You can compare the rates at any time but we can bet that you be able to find so much luxurious services in such reasonable rates anywhere else.
Free Services:
We provide you the hassle free services free of charge. We know that customer is like an angel and your comfort and ease is our priority.
Cancellation Policy:
At AL Massa, we provide you the full ease of cancelling your booking and accomodation. We have the policy of rendering the best services and best comfort to all our clients and customers. After the confrimation e-mail by our hotels, you agree to their terms and conditions. Some of our hotels offer the cancellation policies and you can cancel your booking at any time according to their rules and regulations and with their deduction policies.
Payment Methods:
Most of the affiliate hotels accept the advance payment by credit cards. You can pay comfortably by the credit card. We have the affiliation with some of the best hotels and they remain mostly reserved due to their high standard of services and quality of their luxuries. So we need to book your accomocation in advance if you want and need your credit card details for that purpose. We also ensure that all your information remains safe and secure with us.
AL Massa is only responsible for the fulfillment and remedy of the damages that are incurred due to the negligence in the renderring of services. We don't take any responsibilty on the behalf of the hotels.
About AL Massa
AL Massa is one of the most reliable and trustworthy names in the world of accomodation and hotel booking affiliates. We try our best to render you the best possible services within the reach of your budget. We strive hard and leave no stones unturned to provide you with the best services at the distance of your finger tips. Thousands of our satisfied customers are a prominent symbol of that. You can read all the customers reviews and feedbacks in our review section.